Customer Ratings & Reviews

Ive never used Geek Squad but Ive dealt with them in store when I had questions the sales people couldn't answer. Always friendly and helpful

Highly recommend Geek Squad. Their service is exceptional, easy to talk to and they listen to your needs.

The geek squad is very knowledgeable and easy to work with.

I love my protection plans and never thought much of them . I now buy them all the time after a bad time when one of my printers broke and couldn’t get a new one .

Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

This purchase was smart for me. I am not very computer savey so they have helped me several times. They helped me making some other purchases to help things work together. Thanks

Got have insurance on printer so you don’t have to come out of your pockets

best gift i can really bring my business to another level

It's a good feeling to have a service that assures the replacement of an item that cannot be repaired. This service gives one peace of mind which cannot be underestimated.

My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

I didn't want to take a chance on unrepairable problems happening, so this plan seemed to be the way to best protect me with my purchase.

Luckily I've only had to use my Product Replacment once with BestBuy, but when I did the experience was straight forward and fairly painless. Even if you never need it, if it's a big purchase like a New Console or TV, it's nice to have the peace of mind of the protection plan.

The warranty is legit. They will help you in anyway possible to get your product fixed and working. HIghly recommend this.

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

I haven't used this yet, but I'm sure it will be very useful.

Sometimes you just don't have the time to repair a laptop. There are so many layers and so many things you have to remember when in order to reassemble... Let the professionals hands it.

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

So far i have not needed to use geek squad. Its a 4 year replacement warranty for printer

We had a problem with our connection to sonos and the tech was able to come to the house and fix it for us. He was earlier than they told us. Very professional

4 year plan is better than having nothing at all. It helps.