Customer Ratings & Reviews

4 year plan is better than having nothing at all. It helps.

This set replaced our standard keyboard/mouse that came with our desktop....We have a huge desk set that requires us to run the wires thru the back of the desk and that limited us in how far we could move the keyboard. Not a problem anymore.

The geek squad are so nice. They are knowledgeable at what they do. They try their best to fix the problem. If they are not able to. They will gladly replace the item with no problem.

Super helpful and timely. My fan blew out while working intensively for school and they were able to get me back to work asap.

The Geek Squad Protection Plan is the best. It's better than some manufacturer warranties. I always buy the Geek squad protection because they will fix or replace your item no questions asked as long as you have the protection plan.

This product never fails. I always get something better at a better price.

Geek Squad is da greatest. They did a ssd upgrade that I was very happy with

Read the reviews and did some research ok this product. So far so good time will tell in 6 months or a yr ha

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

I usually never purchase extra warranty coverage, but I do with all my big electronics. Let's face it, things go wrong with electronics, but Bestbuy has ALWAYS stood by its guarantee. I can't speak highly enough about this company.

Good product for protecting electronics since the electronics of today aren't very reliable even from great brands.

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

Always get GEEK SQUAD just to protecting our expensive products in case something went wrong and best buy either fix it or give you a gift card to buy a new one

I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

When my old printer died after less than 2 years, my BestBuy rep suggested I purchase the Geek Squad product replacement policy. For only a few dollars, I don't need to worry about the same thing happening to me again. Money well spent!

We purchased this coverage for our new HP printer. For basically twenty dollars I do not see how you can go wrong. If we do not need it fine our printer is good, If we do need it it will be like getting a new printer free (well almost)!!!

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

service okay. I had to make an appointment which I guess allowed me to jump to the front of the line once they found out I was waiting for my appoint time which had passed already since the line was long. might be a better idea to have someone or a sign in sheet to allow them to look at so they know if someone with an appointment is waiting for them already instead of waiting in line behind people and missing the appointment time because they are waiting in line to get helped. other then that once you get someone they are pretty helpful. of course some techs are more helpful and knowledgeable then others so it's kind of the luck of the draw. I also don't like the fact that they want to keep your item for 6 days and expect you to live without it. they don't offer loners and not sure if they understand but if the item is used for your business that becomes a problem. over all I don't think I'll be buying this service anymore and if my product breaks I'll have to hope it's within the time frame I can return it so I can just get a new one or return it all together.

I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

I purchase protection for almost every purchase at Best Buy. I have always been pleased with the great customer service and support. A definite must have add on for teens! Has saved me way more money than I have paid over the years!