Customer Ratings & Reviews

They were helpful enough they serviced my needs in a timely manner

After purchasing my laptop, the cost for the extended 2 year replacement plan is more than reasonable compared to the costs involved in technician repair...

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

IF, it's a dicy thing that could go belly up quickly or easy and it hurt to buy the thing. This could keep me crying like a little girl if something stops working. Thankfully this has never happened.

Many people do not purchase extra protection, but I do. Single mom and I need any extra assistance that I can get. Thank You!!

This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

Some stuff we buy but the basic warranty can gonaway any day ir month so the best option or pick starts when we experience someting but it suppised to ge cover because we spent so much money and catch is plus what we safe they want you spent or purchase this like we never getva discount plus it will be safe for little bit longer. Ether way is win win situation on both ends

My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

My stated that it had a paper jammed. I checked all ways to fixed. Geek squad offered to check it out and if they can't fix it they will exchange it. Very reliable service.

After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

I always purchase the 2-Year product replacement plan, whenever I buy electronics from best buy. I promise that you will not be disappointed with Geek Squad's protection plan.

The agent explained in detail how everything would work.

Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

I just didn't want to get stuck with a problem after the manufacturer warrenty expired and the the modest cost to ease my mind is worth it. I can bring back to best buy Geek Squad and not have to deal with the manufacturer.

It’s good to know that if something goes horribly wrong with your product purchase, this geek squad protection covers you to either repair or replace it with a new unit.

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

When spending a great deal of money on a product you know there is always a chance of something not working the same as you originally bought it. Something breaks off. Nice knowing they will replace the item and no waiting

Amazing products. My wife loves them! She uses them every chance she gets. Love it.

Just bought my new printer so I haven’t had to use the Geek Squad!

if your kid is young and dumb, you want this. i know everyone says dont buy extended warranties but seriously, if your kid is young and dumb, you NEED this