Customer Ratings & Reviews

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

I have not needed to use it but I have used them in the past several times and service was fast, hassle-free and with no questions asked .

Just in case the printer fails I always buy the warranty. I haven't had the best of luck with electronics:(

good price but have not used it yet so counting on it lets see what happens when I need it

Bestbuy is always offering ways to offer service to the public. It’s one way to take advantage go have Bestbuy go over your computer

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

Always protected and assured with 100 percent guarantee.

agents were well manner and very respectful. arrived on a timely manner called to confirm appointment asked if there were any question unanswered.

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

Best Buy has the best warranty! I have had to exchange our purchases in the past and it was the simplest process! I would definitely recommend always purchasing the warranty with any Best Buy purchase.

You cannot go wrong with buying your Geek Squad protection plans. Every time I have an issue with any of my products, they will replace it or fixed it.

24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

Always a good idea to purchase the protection plan

I always get my electronics a guarantee just in case