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Customer reviews

Rating 4.7 out of 5 stars with 11104 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,104 reviews
  • Rated 5 out of 5 stars

    Got replaced easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely people lovely service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WARRANTY SYSTEM EVERRRRR MUST GET WITH ANYTHING YOU BUY HERE THEY ALWAYS HELP OUT NO MATTER WHAT AND THEY ARE SUPER SWEET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the warranty. However, for the price, it does seem easy to use if you ever have to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced insurance. Gives me “peace of mind”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the replacement insurance once before for an inkjet printer that went defective, easy to use and no problem making claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my phone fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked their service they’re very efficient and when I need something fixed they give you the time and it’s ready at that time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to get anything that you need at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous warranty that actually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend everyone gets the extra warranty. I had purchased it on a printer and the printer died before it’s time. Took it back with the extra warranty information and was given a brand new orintet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Geek Squad product replacement plans, it takes all the stress and concern over possible issues coming up with my new ipad and keyboard. If I have a problem, I just call up Geek Squad, what's not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement excellent service. Representatives are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it breaks down a lot I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems with printers and paper shredders so this is completely worth the $5 for 2 years where is normally I smashed things into little pieces when they don't work and I can't figure out why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Why you go to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Why you go to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek squad service is the best I had ever. They have very competent and professional staff who makes our lives easy to solve all our technical issues.

    I would recommend this to a friend