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Customer reviews

Rating 4.7 out of 5 stars with 11104 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 11,104 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know most people don't get the protection plan such as myself, I splugered this time and it is absolutely worth it. Any program you buyou for your pc, drop it off here and they will install it withe no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Convenient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in iPhone for cracked face with insurance. They called before scheduled pick up. Phone was in perfect condition and work was very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be without my Geeks warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life would be much more difficult without the Geeks and their services. If something goes awry we don’t have to worry because they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the Geek Squad guys in the store: when I have had issues with something, I take it in and they help me figure it out. They are smart and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the total things I needed to buy this for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point! Super friendly and very patient with my many questions and concerns. Will aways get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest you get insurance on everything you get from bestbuy always a good feeling knowing they will replace or refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is a great option to have especially when you purchase electronics. This will help you out if anything ever happens to your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Printers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should consider this a necessity for any printer purchase. I have utilized this service which makes returns and replacements much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad Protection for our purchase. Having that peace of mind is worth it with more expensive purchases. Would recommend for big money purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beware of expiration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost forgot I had it. Used it within two weeks of expiration and was able to apply original cost to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service and how great they are. I just wish they would fix things out of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has already helped me through a couple of issues. Nothing wrong with equipment, just very confusing instructions. They helped me straighten the issues it in a few minutes. That already made it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases the replacement warranty on the headset. THIS IS NEEDED, especially when you have kids. Cords on the headset can become faulty, not to mention the ear pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad Protection a 'must buy' for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a 13"2 Dell Inspiron PC without a disc drive for loading SW or playing CDs and DVDs. I always purchase Geek Squad product replacement as my experience has been excellent in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how helpful Geek Squad is. They make everything so easy and help you find the right choices if you come into issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this knowing my product has an issue with breaking after 6 months so I bought this so I wouldn't need to buy a new one in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I have not had the need to use this but I bought it because my previous printer quit working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Long as You Remember You've Bought It . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . . . Its a Good Value. My product stopped working and since I bought the replacement, I was able to walk out with another product. Note to the wise: Keep your original packaging, so they can scan the exact serial / barcode, and your replacement is more an exchange, and they can't low-ball the replacement value of your product.

    I would recommend this to a friend