Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,104 reviews
  • Rated 5 out of 5 stars

    The Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome idea, just to prevent any issues in the future, very economical for the insurance that you recieved .I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection regularly on purchases. I would have never thought I needed printer help, but it has been very helpful to have someone remotely be able to work out glitches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed assistance, but glad to know they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is a must! If you are having an electronic you need protection and they responded so fast and the service is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped to replace my xbox control when it broke. No fuss no huss just smooth sailing for this guys and help. Worth buying the insurance protection from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought electronics, vacuums and other various things at Best buy. I have always gotten the warranty and I highly recommend doing so. In addition to manufacturer warranty this is added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. good. good. good. good. good. good. good. good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad always ready to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! High quality in regular prints, on pictures is not the most recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers got TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install and setup my TV. They explain all the TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. HP printers are good, but have had problems after a few years. Important to have a help backup in case another problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality and performance of this printer. It was an unbelievable bargain and I would recommend it to anyone and everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have on hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay to have on hand when needed. Bought it for my grandma’s laptop. But we never used it coz she passed already and nobody’s using her laptop anymore

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great delivery

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GSP! Love that ink is easy to fill and cheaper than cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly persons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly people work here Fast service and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet and hope i dont. But highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help full

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guy help me put lot when i break something Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darlene

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have liked all my Geek Squad service. Have it for all my electronics equipment, also washer and dryer , and they have worked with me on all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something weird happened with my printer that they couldn't explain and I was beyond the return window and they immediately ordered me a new one, no questions asked. They have great customer service

    I would recommend this to a friend