Customer Ratings & Reviews

must have to help with all electronics and appliances. Always great service that helps get things corrected or takes care of issues.

Geek Squad best squad they’re always helpful and kind

I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.

Geek Is my squad, I can mess up anything and they straighten out without me feeling like an idiot

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

Reasonably price for extra protection - Should it be needed

Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

Awesome Item To Purchase With Electronics Especially Those That Have Wiring

A headset I purchased stopped working and people couldn't hear me. I brought it in and the customer service rep exchanged it for a new one. I was also able to get the protection on the new headset.

I have it for my daughter's and my parents so they can print out what they need. Very easy on the pocketbook and also to very effective.

bought for product replacement . not impressed with our local Geek Squad at all

I have purchased GEEK SQUAD PRODUCT REPLACEMENT PLAN I HAVE NOR HAD OCCASION TO USE IT BUT I AM VERY CONFIDENT ON ALL OF THE GEEK SQUAD SERVICES

they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.

The service is always good absolutely no complaints here

I've had to use the product replacement plan before and the process is really easy and hassle free. They just exchange it out for you with no issues.

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

I always get extended warranties. You just never know.

Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.