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Customer reviews

Rating 4.7 out of 5 stars with 11104 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 11,104 reviews
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is always best to get the warranty. This warranty replaces products for four years so I thought it was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each serviceman that comes to help with our problem are professional and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lauren. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy knowing they replace or repair any product under the warrenty. Thus has happened before and they replaced it without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty in Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for my printer! Great service in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ladtop devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the nest service to have for electronic needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. We have not had to use our Geek Squad benefits yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have a replacement plan on such a quality item. Great price for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item, but in the past have answered questions and fixed the issues on other items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go without the geek squad , they have helped us in so many ways to go without would be a mistake. They are very up to date on products . This is something everyone should get .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Protection plan is very good investment for your laptops hard drives etc. My external hard drive died and they replaced it with no question ask within 10 mins i got a new hard drive. Cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this protection just in case something goes wrong with the product. Their warranty is good because if something goes wrong I just take the product and get a new one without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love them there service is really good and nice pwople.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured I better buy it just in case. And it was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really learned my lesson by not getting the extra coverage ad just after the item had a break-down and I had to pay for the repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depend on the Geek Squad with new Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek Squad service as if anything goes wrong with my printer, I am covered. It is cheaper than buying a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Geek Squad service for this product but from past experience the service is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad product replacement is legit. Bring in your item and they will send it off an in a week you have your new product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to purchase a 2-year Geek Squad Product Replacement specially if you have kids. You will feel secure that whatever happens to your product you can always go to Best Buy and they will replace it for you as long as there is no major damage. I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the 2 year warranty, had issues with a keyboard after a year and they replaced no problem and even extended the warranty an additional 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-4 year Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 4 year product replacement service is a good coverage for my printer and computer and it is a peace of mind for my purchase.

    I would recommend this to a friend