Customer Ratings & Reviews

Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

For $10, by printer is covered for anything that happens for 2 years. Knowing that inkjet printers have a life expectancy of 1.5-2.5 years, there is a chance I might have to use this. Hopefully not.

Always on hand when I get in trouble! Got to have this kind of back-up when you are out there on your own!

Purchased with Brother Printer, which we love. Why not? No issues with printer yet... but it will be cover if we do.

I love geek squad warranty. I really recommend this extra add on

I really like being able to have the geek squad on my side

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

I am not one to normally buy the protection plan, however my son goes through headsets so quickly.(wires braking, sound distorted etc). This plan covers everything, well worth the price.

The Geek Squad at my Best Best is one of the best ever assembled. They sold problems lighting fast. Never buy anything technical without adding the Geek Squad .... money well spent !!!!!

All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

Not normally a big fan of extended warranties but this is for an 81 year old who already lost a key from his keyboard, so 2 years of coverage for him for only $5 is a no brainer.

Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

Good service. Good service. Good service. Good service.

Have never had an issue with the warranty, when having to replace or repair and item

Excellent customer service. Very professional speedy service

Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

Very happy with Geek Squar, Used it for several years.

Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.