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Customer reviews

Rating 4.7 out of 5 stars with 11105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,105 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD IS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best protection plan ever! I absolutely love best buys geek squad they are very easy to work with and they don't hassle you, worth the purchase on expensive products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my refrigerator with ease, and the agents were quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with my laptop. I believe this is a great product because it keeps my laptop safe. If anything happens to my laptop, they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok thanks they offered a excellent service and I first did it on the facts that they recommended it for new tv and good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always doing the service it’s worth the money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is great to have just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection for my devices. They have always been more than helpful when I've had issues or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about every 2 years I have to buy a new printer. They break so fast now. Hopefully this relatively inexpensive insurance is worth it. I think so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful resource!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but I’m sure I will. A very useful resource!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great when you think you'll need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy warranty came handy when I had to replace my iPad case before it expired. The cost is minimal and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An offer I couldn’t refuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An offer that is hard to beat. I think I might not ever need this. Epson out did themselves. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan was price good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a replacement plan in case...it was price ok as

    I would recommend this to a friend