Customer Ratings & Reviews

Bought the GS warranty. My modem/router stopped working, took it back; expecting to be grilled and given the run around... not the case here! It was painless! This warranty is a must have!

I brought a replacement plan in case...it was price ok as

I'm happy with the repair and service, enjoy coverage that goes above and beyond the manufacturer's warranty.

We added this service because we wanted a hassle free return if there was a problem.

Good prompt service, helpful and understanding, I'm so thankful for your help, sometimes I need help getting into my computer and such

My opinion in no way, shape, or form, matters. I am clueless. I bought the protection and assume it will protect me when I need protection. But that's just an assumption. Because I am clueless.

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

Nice to know I am covered if I have any problems. I hope I don't need it.

I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

The warrant came in very handy since I’ve been through four returns. The keypad buttons would quite working and I would have to exchange,

always good especially on printers not computers. this has saved me from buying a new printer each time

A great thing to have especially when you buy a printer or computer because somethings just can't be fixed. So glad I invested in this.

I have made use of warranties in purchases many times and have been very satisfied. i have avoided warranty purchases in the past but am very pleased with Best Buy warranties and service.

My printer died within the Protection period. They gave me a new one at not cost. Purchased another Protection plan.