Customer Ratings & Reviews

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

Plan replaced the product when had issues. Well worth it

It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

I always buy a warranty with whatever Electronics I buy you never know if you need to use it and in the past I'm glad I've had

Thankfully I have never had to use this. But, it is reassuring to know that this option is there if I ever do need it.

I wouldn’t purchase any electronics without the geek squad.

I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!

If I purchase anything that is a bit expensive, I normally get a 2 year Geek Squad warranty. It has paid for itself over and over again. From 65" TVs to small wearable technology.

The best help ever. The team of two came and mounted the tv and set it up very efficiently!

We buy the Geek Squad protection on everything we buy from Best Buy. Always get great service from the Geek Squad and Best Buy.

The fact that I can bring another computer for a free check up was reason enough to say yes! I have a couple of laptops because of my work lifestyle so this was a total hook-up for me.

I have always received great service and great explanations of the issues when talking with Geek Squad

good quality service from best buy had previous experience with another product and all matters are taking care of quickly and professional

good quality service from best buy had previous experience with another product and all matters are taking care of quickly and professional

You better get a replacement on everything because you never know what can happen