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Customer reviews

Rating 4.7 out of 5 stars with 11159 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,159 reviews
  • Rated 5 out of 5 stars

    Geek Squad did computer tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the Geek Squad on my side when I have a problem. They are super helpful and friendly. Staff is always professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely am glad I got this. My last tv died 3 months before the warranty ran out. This is worth the price, and I always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me the headache of repair and maintenance of my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for this printer. The terms seem very fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase my Money has ever brought, these people are 24 hours a day and the are experts in what they do, i highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad installing TV, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind, I would recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have never had to use this. But, it is reassuring to know that this option is there if I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty for any of my Best Buy purchases, over 150.00. Listen, I take it back if a defect and I receive a brand new product. Without the third degree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had my back on my previous hp. I was able to upgrade to my latest epson - geek squad will back me up on this, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers peace of mind knowing i have this to help if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always available, efficient. The agents are helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely do like my geek squad protection plan. Even if it’s just peace of mind. I know if I need it is available to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would I not purchase coverage? This is a given. Best Buy always honors them and I have been very pleased in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble out of my last router so buying this protection on my router seemed like a good idea. Love the price, if I have to use the protection plan I know that it will be worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice option for repeat customers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for repeat customers. I have Been a Best Buy customer for quite a while, and have taking the extended warranty on several Products, that is a great addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Give peace of mind that items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.

    I would recommend this to a friend