Customer Ratings & Reviews

It's a little loud, but has a strong motor. Easy to use, no issues.

Very good investment if you want to save your nerves and just come into the local store and talk to a live, local person face to face and get the solution right there in that one visit.

Always get Geek Squad protection or at the very least you should get total tech support.

I have not used it as printer I bought it for works well. Seemed like good value for the option to replace the printer of needed

Printer stopped working. Was able to bring it in to store and had it swapped out within 20 minutes. Other than same model being out of stock I'm extremely pleased with the whole process

With the way products can be wonky from the factory these days to the way consumers can be clumsy with their purchases, these store purchased warranties are absolutely worth every penny.

Always had no problem with the technical employees at Best Buy. Extended warranty is always a good deal and great peace of mind.

Thankfully we have not had to use it so that is a plus, it good to have just in case

i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

I am grateful to have knowledgeable Techs that can clean, fix & update my PC. They always address all of my computer issues. It’s a relief that I can reply on Geek Support.

This offers peace of mind for a small amount of money this will replace the problems if they do occur. We like the protection and security of this program. It is a good idea.

Always a start move to insure and protect your purchases and the Bestbuy Geek Squad protection, in my opinion is top notch!

I add the warranty to everything I purchase and they are great with replacements and getting things fixed

A good investment for the Brother laser printer for son at school. Printer stopped working and BestBuy replaced it with no problem.

I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

Purchased this to protect my external harddrive that I am using for gaming on my PS4. It was inexpensive and because I use the harddrive a lot, it made too much sense to protect it.

If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.