Customer Ratings & Reviews

Super easy to navigate and quick to get what you need done

Any problem from dust heat humidity power surge and normal wear and tear, GSP will take care of you. You need this on every purchase.

Great having Geek service at hand. Easy to contact them. Fast clean & reliable service

I purchased this product replacement plan for the peace of mind that in the event something with my keyboard does malfunction, I know I have the protection of having it replaced.

I have not use their product replacement, but I have no doubt that they will not work wonders like they always have in the past.

Great product and service so far hope to use it awhile

I alway buy extra warranty on my tech whenever is below 25% of equipment cost. Remember if you purchase Total tech support all extended warranty has 20% disc

I renew this every year. It’s a great product from a trusted company. The sound is perfect. I would purchase again if needed.

Plan replaced the product when had issues. Well worth it

This protection gives you peace of mind that it will get fixed in good order. Great people to work with in case of problems.

I contemplated between so many printers, this ones the best. no trouble, easy replacing of ink. not heavy.

Good value The agents connected my tv and mounted it to the wall quickly and efficiently They were courteous and professional

I hoked this up and never had a problem with . I am thinking about getting another one for my radio room .

good service ever, strongly recommend. 100% satisfied

USELESS. WASTE OF MONEY. I spent my 2 days off talking to and getting transferred to multiple agents and still had to repeat myself over and over and over again. One of them even gave me a bogus Case Number, probably just so he could hang up the phone. The other agents just didn't know how to help me with my printer issues. If you live on Maui, Hawaii, USA - do NOT buy from Best Buy and this Geek Squad 4-year Product Replacement scam. Since there is no Best Buy store on Maui, they expect you to take a flight to Oahu with your printer to take it to their store branch so you can get it fixed?!? Like seriously?! Do you know how stupid that sounds? So now this agent from Guatemala sent me "return label" so I could just get a refund instead. But guess what?!? Best Buy had the audacity to return back the heavy printer back to me in the mail with a refusal note of everything. Wow!! What kind of customer service was that?? Who trained you people?? No more BEST BUY shopping for me EVER!!

Geek Squad 2-Year Product Replacement is the best replacement plan available and well worth the investment.

Bought this for my new Canon tank printer & with Canon's quality & Best Buy protecting it for 4 years I am a happy camper.

I’ve always purchased this and has worked well and exchange made as promised recommend this for sure

Hope I never have to use it. But I got it. I had a bad experience with Greek squad years ago but after ten years I decided to give them another chance hope I don’t regret it!!!

Geek squad insurance is highly recommended for incase of a problem with your product. Best buy will fix it for you or replace it, if best biy is unable to fix it.