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Customer reviews

Rating 4.7 out of 5 stars with 11159 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 11,159 reviews
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet because my product that I got covered is still in good working condition, but the price I paid for a two year protection plan was fair enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing worse than just buying a product and having a freak accident break the screen. This may cost a little extra but it's really nice having a product replaced no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad for anything I get so if there’s any problems I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some product insurance so a 2year geek squad product replacement seemed right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GREAT TO HAVE FOR YOUR PRINTER BECAUSE IF IT STOP WORKING THEY WILL REPLACE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan on purchasing the Geek Squad Product Replacement plan for big ticket items. When needed, it has paid for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful resource!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but I’m sure I will. A very useful resource!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use this yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure with the geek squad, this product would be great! Haven’t had to use it, but I have always had good experiences with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is a great thing to have with your electronics no matter what it is they’re always there to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great it’s great knowing that your devices are protected amazing service amazing plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service that beatbuy offer. great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased Geek Squad. I have peace of mind about any needed adjustments or repairs for purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this protection on the last item I purchased it for. It was a writing tablet that started acting up & they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is affordable too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to make this order was so very simple and fun. Who doesn’t love shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this we always have stuff for Geek squad agent to connect. Highly recommend as it has saved us lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can I bring you something?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a printer that does not feed anymore. Can I bring it to you and see if you can fix it?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out! At this time, we are not offering in-store Geek Squad appointments due to COVID-19. You can keep up to date on our response at BestBuy.com. In the meantime, we do offer remote and certain in-home support options. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great plan to get. I would get it on every product. It's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend