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Customer reviews

Rating 4.7 out of 5 stars with 11159 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 11,159 reviews
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE EASE AND QUICKNESS OF GETTING A REPLACEMENT WHEN I HAVE A PROBLEM WITH A PRODUCT OVER TIME. BEST THING BEST BUY COULD OFFER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad plans are just an extra layer of security if your product decides to die after the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad service to ensure I don’t have to worry about product. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with returning equipment and replacements when Best Buy did not have the original in stock. Store credit works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product replacement warranty is very affordable and I recommend it for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise that this support plan was so inexpensive, so I grabbed it. I hope I don't need to use it but it is nice to know that I am covered should there be a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy for your $$$ electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You hope you never break your electronic stuff or some critical component fries out on you, but if it does, you can be assured that B.B. will replace it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the many, many reasons that I go to Best Buy for computers is Geek Squad and their warranties. I love knowing that my computer is covered for 3 whole years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek squad. Made an appointment and came in and had no wait time. They were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with a Geek Squad protection plan ; in the long run , they will save you cash and frustration : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy a expensive product that offers extended warranties I often buy them You never know when you'll need it. I would definetly reocommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use it yet and I’m hoping I won’t. But it good to know I have backup if something was to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection is an excellent choice and would highly recommend getting it for any product purchased at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get the help I need when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the help I need when I need it and their support and delivery members are always nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is very important add it with my purchases . It gives long time of protection which is always needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use, great thinks, the best and the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service, yes, they do not ask a 1000 questions when you return a bad product, they will replace it right on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly appreciate bestbuy warranty program. If you have an issue that is covered. They replace it with no issues and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on calling qeek squad to mount my tv and fix my connection, I hope everything goes well. I will follow up with my reviews.

    I would recommend this to a friend