Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11159 reviews
(11,159 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
I LOVE THIS SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE EASE AND QUICKNESS OF GETTING A REPLACEMENT WHEN I HAVE A PROBLEM WITH A PRODUCT OVER TIME. BEST THING BEST BUY COULD OFFER!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
4-Year Geek Squad Product Replacemen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad plans are just an extra layer of security if your product decides to die after the manufacturer warranty
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Geek Squad service to ensure I don’t have to worry about product. Peace of mind.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
fast replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with returning equipment and replacements when Best Buy did not have the original in stock. Store credit works great.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product replacement warranty is very affordable and I recommend it for piece of mind.
I would recommend this to a friendRated 5 out of 5 stars
great plan price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a surprise that this support plan was so inexpensive, so I grabbed it. I hope I don't need to use it but it is nice to know that I am covered should there be a problem.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Insurance policy for your $$$ electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You hope you never break your electronic stuff or some critical component fries out on you, but if it does, you can be assured that B.B. will replace it with a new one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the many, many reasons that I go to Best Buy for computers is Geek Squad and their warranties. I love knowing that my computer is covered for 3 whole years!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from the Geek squad. Made an appointment and came in and had no wait time. They were prompt and courteous.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection plans review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cant go wrong with a Geek Squad protection plan ; in the long run , they will save you cash and frustration : )
I would recommend this to a friendRated 5 out of 5 stars
Added protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I buy a expensive product that offers extended warranties I often buy them You never know when you'll need it. I would definetly reocommend buying it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Brenda B
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have t had to use it yet and I’m hoping I won’t. But it good to know I have backup if something was to go wrong.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service protection is an excellent choice and would highly recommend getting it for any product purchased at this location
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I get the help I need when I need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the help I need when I need it and their support and delivery members are always nice.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
smart choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it is very important add it with my purchases . It gives long time of protection which is always needed .
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to use, great thinks, the best and the best
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service, yes, they do not ask a 1000 questions when you return a bad product, they will replace it right on the spot.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great, friendly service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly appreciate bestbuy warranty program. If you have an issue that is covered. They replace it with no issues and in a timely manner.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plan on calling qeek squad to mount my tv and fix my connection, I hope everything goes well. I will follow up with my reviews.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


