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Customer reviews

Rating 4.7 out of 5 stars with 11116 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,116 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t go a day without it. The online help and the in store help is fantastic. The discounts for other things is an added bonuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the added service protection, added service protection=piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this so far but it’s always great to have and have never had a problem when I’ve used others before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gratefully I haven’t had to use it yet, but given the printing I do it was a reasonable insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly appreciate bestbuy warranty program. If you have an issue that is covered. They replace it with no issues and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who buys a product that is worth some money NEEDS to buy this a long with it. The security and peace of mind the 2 year warranty comes with definitely puts me at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So what can you say about a protection pkan other than it's worth the money depending on the money you originally spent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squard installed my TV and Sonos sound syste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the appointed time and did a excellent job of installing all the equipment, and explained how to use the may features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the non-repair electronics in everything these days, the extra warranty is worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on impulse but find it easy to use and no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They check and replace the items very fast so I don't need to wait for the product"s company approval to replace the item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value for the price is very good. Having it gives you a piece of mind and affords discounts on other warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy value for money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this support for various products over the years and the ease of use makes it worth every penny. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad totla tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    program is very useful and provides peace of mind on when I need help, it be available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this service with every purchase. I have never had a problem with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have With Product Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I've purchased this plan - totally worth the money! It was a lifesaver when my printer quit working after only 6 weeks - Best Buy replaced it with no hassle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan i recommend to anyone it is defintely worth the money best buy makes it eay when product is damaged or stops working to replaxcce and get you what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy a expensive product that offers extended warranties I often buy them You never know when you'll need it. I would definetly reocommend buying it.

    I would recommend this to a friend