Customer Ratings & Reviews

I can't stress enough how much I love their warranties I've had several items in the past that broke down during warranty and they replaced it hassle free. Definitely recommend getting it if especially the item is for yourself

I haven't needed them yet and I hope I don't have to. They've always been really good.

I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil

I've bought these extended warranties in the past. Good piece of mind.

I usually dont buy service plans but the price was so low it was worth the gamble. Especially since the printer failed after only a few years because a tiny plastic tab that held the ink cartridge broke and cost more to fix than to replace the printer.

Geek squad is the best option to protect your items purchased in Best Buy.

I bought the Greek Squad package to cover my product should any service be needed, along with my extra toner packages.

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

This HP printer made my life so much easier to do my business thank you Best Buy.

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

Excellent service,they answer all my questions and they sure know there business

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

Always have excellent customer service. Weather it's a repair or a replacement

Great geek squad. Excellent at their job. They know exactly what they are doing. No complaints what so ever.

I buy the extended warranty whenever I can. It is my experience that what can go wrong WILL. I find the value of this insurance brings me peace of mind to know I will get my dollar's worth! \ The professionalism of the Geek Squad staff, makes me rest assured that our electronics have a long life ahead of them to do all of our technology work.

I have never used insurance for electronics, I hope it is worth what I pay for it.

The Geek Squad protection plan has been pretty good but just recently the four-year-old grandson hit the TV with a stuffed animal messing up the screen and take classes nothing we can do about it you got to buy new TV I was like wow that's the first

I good for now thank you but I’m not interested for now

I have had Geek Squad for years and love it! I am tech savvy (30 years) but constant changes in technology means I am not always aware of newest issues and solutions. We have multiple laptops, printers at home and sometimes I need extra help! It pays for itself multiple times throughout the year!

Makes it easy knowing if anything goes wrong the geek squad got your back