Customer Ratings & Reviews

If you’ve been around technology long enough you’ll find out after awhile computers and accessories will start to have problems. It’s nice to know you could head down to the geek squad and get replacements instead of spending hours troubleshooting electronics yourself. If it’s within budget geek squad replacement can save you a lot of headaches especially if you have something important to work on.

The epson eco tank is by far the most efficient printer i have ever used. I recommend this item to anyone who does a lot of printing.

Bought the plan for my HP printer and glad I did. Printer went out after a few months...no issues with the new model so far.. Best buy staff replaced for new model with no complains or questions. Plan is high priced for some items like TV's and laptops but well priced for other items like this.

The Tech mounted my tv help me hook up my directv box and made a few suggestions that we didnt think about. I just bought a Refrigerator from Best Buy and because i have the total care package delivery and haul away was free - best purchase I made in a long time.

Got this on a Microsoft Ergonomic keyboard.. pretty much the only keyboard that is comfortable for my wife to use, but it seemed like we were always replacing them sooner rather than later. When this last one had some kind of issue with the membrane causing all kinds of multi keypresses, they replaced it quickly and without hassle.

Never had the chance to use it. When I did they were no longer working on computers in the store. I could not be w/o my computer for the length of time they would have it. I had & have been working on Insurance miscellaneous claims from Hurricane Micheal 10-10-2018.

I always purchase the service plan when I buy a printer. I have gone through quite a few printers over the last 5-6 years because I do a lot of printing and it has saved me quite a bit of money. When I do have to replace one I have never had a problem using this plan.

We have thousands of pages of old family documents to scan. With the old paper comes dust & flakes of paper. Our machine is very easy to clean, which is done quite often, so when this four year warranty was offered we took it. It gave me a piece of mind to know we are covered for our investment of our machine!

Its usually hit or miss but you never know when disaster will strike. I believe if the value is there not only will the extra warranty save you much time and money, I have gotten upgraded because the product has been discontinued. If you can afford the extra cost I would definitely recommend taking the chance on geek squad.

Great service. I would recommend for peace of mind.

Never a problem on returning the products used, if there is anything wrong after months or years,best by doesn’t ask questions when return is made

Best Buy took care of me when my printer stopped working and they replaced it with a newer model and I just paid the difference in the price. Bed buy ever!!!

It is a very performing item I’m extremely satisfied

Product replacement is something that everyone should consider. depending on the merchandise that you purchased at Best Buy they seem to have such good quality products sometimes you may not need a warranty. I have been very pleased and my family with Best Buy products and I highly recommend it to anyone and everyone

It came in handy when I had a keyboard that didn't work after one month. It is a great investment for protection against products that fail to work after the manufacturers warranty expires.

You need this ! It's highly recommended. For 10 buks you will cover things such as headset, ps controller etc. Trust me, those thing break easily. Not because they have poor quality, but it's because kid is a kid. Best buy would process your return with NO HASSLE! I ve done it bunch of time.

the process of exchange or any problems is the best.

Geek squad 2 year agreement was purchased with a printer The printer failed 7 months later. Returned the printer to Geek Squad and without hesitation, Geek Squad told me to pick out a new printer and the pro rated credit that was available. The Geek Squad Product Replacement was a good choice

2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement I can't begin to stress the level of importance when it comes to acquiring the two-year geek-squad product replacement plans or any warranty that Best Buy provides because they definitely will take care of you but make sure that you get the highest years available or extended your warranty as well.

Loveeeeee These Nice Quality Battery Last Longer than usual, Effectively Communicates how much Battery Power Definitely didn’t Disappoint