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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11195 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 11,195 reviews
  • Rated 5 out of 5 stars

    Is important you have yours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grooms guaranty program. You pay it one time and they change your device whiteout problem. I’m using it for my printer and I had to changed it and they did it. No questions no argument, nothing. Is. Important you have your

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems too good to be true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $20 dollars I have automatic replacement of my new all in one fax, scan, copy,printer. Instead of dealing with tech support or people trying to fix I was told I just get a replacement. I wish I would have known this for the laser printer I recently bought and it was too late to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked out quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money and heartache in dealing with an Epson printer that died in two and a half weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS ARE THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy, their Retail Team, and the Geek Squad. Since we're big fans, the 4-Year Plan only makes sense. We've always been impressed with their install pros and the good advice we get on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service but feel it was good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth to get geek squad specially on the device incase of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know that’s why I got it I haven’t had to use it yet but I got it if I need it so thank you Best Buy for being the best buy in the best people the best company out there awesome makes me happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty for our Epson printer and it will cover the printer for anything that could happen to it. It covers printer failure to accidental damage. We feel safer just knowing our investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helpers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only drink one cup coffee it was just perfect for me . Definitely recommend good price to others stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just gotta have coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting coverage on my purchases is the best way to protect my investments. If anything goes wrong or if something is just not working, I will always be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2 year warranty as a "just in case something goes wrong " to my HP printer. This will beat trying to send it back to HP instead of just taking it to my local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good bet to buy on a printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS OF CALM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Had to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

    I would recommend this to a friend