Customer Ratings & Reviews

Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

Never had to use it but peace of mind is paramount.

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

Always willing to help and very knowledgeable. Friendly service!

This TV is a great product, price was right and had bonus points to cash in which helped along with the interest free 6 month credit. Will continue to shop at Best Buy as long as the promos are in effect. Thank you

Hi am very Happy that I got a Product replacement Warranty. I am also glad that my Item came with an Extended Warranty unlike when I got it from Wal-Mart. I am glad that I got this warranty and Printer.

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

Must get Geek Squad service. Things may break but if they do Murphys law says it will at the worst time and having experts to help is mandatory

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

Totally worth it for heavy daily use items which tend to die right around the end of the warranty. Best Buy let's you walk in and pick a replacement, easy peasy.

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

Have not needed it yet but nice knowing we have it if needed in case there are issues with the keyboard all we need to do is call and our questions would be answered or we can always bring it in for service if needed.

bought a new printer and got the two year replacement based on the sale price. It was no-brainer to spend the extra money. I usually don't bother to get the replacement product replacement since the price seems a bit high

Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!