Customer Ratings & Reviews

I like the warrant. It makes me sure that my product can be fixed if it breaks.

Have used it multiple times. Easily used to get a new printer in no time. No hassle.

Can’t complain for the price with 6 months of ink!

While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

I've learned never to purchase anything without a protection plan and the Geek Squad has followed through every way. There's never been a problem in identifying my purchases and they always follow up with a call to make sure everything is in working order.

I’ve had 2 of my multiple printers go out and I would never buy another printer without buying the 2 year replacement warranty. They were great and replaced it with a new one without question.

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

I had bought an HP officejet pro 9015 printer it was not printing right the right way so I took it back to the store and they did an exchange for me.

Geek squad is always available to help with knowledge and advise.

Love the products. I have several and I use them all the time.

Printer is not even one month old so I would not know because I haven't had to use it

I purchased this for a printer. After running into issues with my printer I’m indifferent about having purchased it. I ended up replacing my printer through the company’s warranty rather than geek squad because going through geek squad would have been a one time replacement and wouldnt have covered the new printer they would’ve issued me.

These guys and gals are beyond amazing! Please if you are unsure to purchase, please do cause they are super heros! Their level of patience is amazing as well. And they never make you feel dumb.

Warranties are so helpful and reliant. I suggest to always buy product warranty for anything bought at best buy. Their feel squad is very good at working with customers especially in technical complications.

I have always purchased geek squad warranties. They are pretty great about repairing or replacing the product it it breaks or is defective in any way. Thankfully for this particular product I have not had to use them. But it's security knowing that they are there if I need them.

Tricky question...why? Because the Geek Squad personnel were EXCELLENT. The WAIT to get them scheduled was NOT. So...people 5 stars...process...2 stars.

I like to buy most of my tech from Best Buy because they're convenient when it comes to protection and replacement. I happened to buy a Canon PIXMA printer, and it started having problems so I just replaced it.

Adding the Geek Squad extended coverage gives me a piece of mind if anything ever goes wrong. One year warranties fly by before know it, and it seems that just after that first year is over with, things break. With Geek Squad 2 year extended warrant, I am covered.

Just great and its something we all need. Don't change anything