Customer Ratings & Reviews

I recommend people to get this, if you're product is $50 or more. I have went to them a lot of times, even when I have a really small problem. If it's easy, they fix it or you get an option to get in store credit.

College student like myself need this Customer service usually is pretty good The pandemic have left me wondering where these nasty people come from

I bought a 2years warranty for the key pad and when it broke i took it back with no question ask they take it back give me my money back and I bought a new one I will recommend the products warranty to others

This is a nice monitor and works good for what we needed . It has a great display and is easy to use . We got this for our son to use for gaming

The Geek Squad handles all my repair needs efficiently. They are extremely knowledgeable and they answer all of my questions. As long as I have technology I will have a membership with Geek Squad.

The professional Geek Squad agents installed my new computer system and connected all my related devices. Everything works perfectly now. Thank you Geek Squad

Almost forgot I had it. Used it within two weeks of expiration and was able to apply original cost to a newer model.

The agents mountain my TV and connected it all for me they did it such a great job well not hesitate to recommend them they are the best thank you geek squad

9.99 for a 2 year deal? Sign me up. I do wish it would have started after the one year manufacture warranty though. Because they overlap. But at least I won't have to deal with the extra headache if that happens

We needed a printer we found it we bought it and we enjoy it thank you

Always a good buy with electronics. Would recommend for anyone to get.

Great customer service. It is exactly what I needed. Works just like the description says. All viewers this is exactly what you are looking for.

Definitely would recommend buying insurance on any product bought from Best Buy, they have good return policies and terrible products.

I invested in the annual geek squad plan. I’ve used them repeatedly from installing my tv on the wall to security features around the house.

Worth the money in case you every have a problem with you covered product. Spend the little extra and get this to cover your expensive investment.

I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

We always get a Geek squad product protection plan on our high end purchases. Great service and great plans. Well worth the money for any future issues.

I don't typically buy extended warranty/product replacement. But certain items that may be high risk can certainly use the extra reassurance and peace of mind you get.

Always get best buy warranty, it has helped me alot, don't forget that prices do go up and down sometimes during the warranty period. don't get mad at the customer service employye because of your ignorance.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced