Customer Ratings & Reviews

Geek Squad is well worth the extra dollars spent. They know what they are doing.

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

Very helpful. A must for people with limited knowledge of computer tech.

My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

I have always purchased Geek Squad services and am very pleased with them. If something quits working and cannot be fixed, they replace it with a new one just like it or even a better one

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

Services incredible Worth every dime I wish I didn’t have to write so much

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

Haven't had to use it yet, but it's peace of mind knowing it's there.

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

This is a great offer for four years. Most guarantees are for only one year.

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.