Customer Ratings & Reviews

The service is always good absolutely no complaints here

Geek Squad’s Protection Plan is a great plan to offer you coverage after a manufacturer’s warranties period ends. So, you can extend that warranty for up to 5 years on items purchased at Best Buy. It also covers accidental damage for up to 5 years. Below are the details of the two plans available. Good plan for the money.

Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

I always get extended warranties. You just never know.

In my opinion i think it worth it’s value just for only very expensive items so in this case it will be a steal deal

I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

It is very important to purchase a 2-year Geek Squad Product Replacement specially if you have kids. You will feel secure that whatever happens to your product you can always go to Best Buy and they will replace it for you as long as there is no major damage. I think.

Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

I have made use of warranties in purchases many times and have been very satisfied. i have avoided warranty purchases in the past but am very pleased with Best Buy warranties and service.

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

I love that the heek squad has this option to protect my purchase

Great to have for extra insurance. Geek squad has been good just in case.

All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

I was able to exchange a printer that didn't work for comparable product at satisfactory price, one trip to store.

Some warranties are great and some not so great. This extended warranty makes up for the latter and gives reassurance that you are protected against potential issues, should they arise.

about every 2 years I have to buy a new printer. They break so fast now. Hopefully this relatively inexpensive insurance is worth it. I think so.

It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.

Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.

The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.