Customer Ratings & Reviews

always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

Geek Squad, I think of these miracle workers as hero’s on every encounter. So worth the price and what can be done to help you tremendously.

Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

Technicians are very knowledgeable. They are always very professional and respectful. I appreciate their willingness to help. Thank you Geek Squard for your time and consideration.

Purchase this warranty is well worth the money. You definitely won’t be sorry

Agent great im a senior in my 70s was helpful looking now want bk up camera

The printer is one the best for hard home use, it prints really fast. The remote UI configuration is really cool, its only hard to configure since there is not too much documentation to configure the address book and be able to get the emails out. have use this printer for 1Y without any issues.

Piece of mind for a great price. Hope I don't need it but it's there just in case.

Feels great to have a reliable source of service, would recommend using the Squad for all your tech needsm

The reason i buy form best buy, Is the Tech back up.

It’s very nice.it’s awesome work.i love so much.cool

Listen do yourself the favor and buy a Best buy warranty. When my 55-in Samsung television started acting up they came right over and take a look at it when they didn't have the same model to replace it with the simply a refunded me the money and I was able to go in and put it towards a new set. It was very easy process and I definitely recommend getting it will worth the price.

I had bought a printer and added the protection onto my purchase. Let me just say, that was the best thing that I have ever did. They were super helpful and I was able to get my problem fixed asap.

I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.

I haven’t needed service yet, but bought it as a safeguard for my new Epson Printer ET-3850.

Awesome! Best accidental plans out there are at Best Buy.

The agents reviewed how to use the printer as well as helping me get it to the car.

I bought this because of reviews, other ratings. I'm finding THE ADF is not working properly. For this price point the printer should automatically push out paper draw and led section. Km finding the Epson all in one was much better in these areas.

Why would you not add the protection plan!!!!! I’ve had so many products replaced for free because of these protection plans!!