Customer Ratings & Reviews

I have had the printer for 10 months. It works well. However, it is very bulky. Unless you need to print 11x14 pages, chose the smaller model. For ink, don't be fooled by buying the XL and XLL cartridges.

The warranty is always great and Best Buy has always honored it. Never a problem when having it.

Easy to returned or replace the items. . Hassle free

Didn't need the service, but good to know it was there just in case.

The added warranty is definitely worth the purchase. I have already used it on two gaming headsets that gave out. The process was simple and no questions asked.

I bought this to replace an HP printer that had cartridges for which I could no longer get replacements. I chose this printer for the tank refill feature. Unfortunately, the print quality is significantly lower than that of the old HP, and the price is significantly higher. I use my printer to print business cards for my home-based business, and the print quality is just not there. Disappointed.

Bought my new Samsung tablet it suddenly went horizontal as opposed to vertical did a chat and got it resolved ASAP

I always have great results with anything the Geek Squad does for me, they are the best thing that Best Buy has, it makes shopping at Best Buy a no brainer.

its a great printer and works great for my accounting business

I like to purchase the "Geek Squad" package on almost everything I purchase - It's nice to know that if anything goes wrong with a product it's covered!!

fantastic Product Really great printer does everything!!

I highly recommend purchasing this. It is definitely worth it in the end!

Consumer Reports gave it high marks and went with this one. So far, so good. Who needs color?

I've used this service alot and every time I have goy my monies worth

Geek squad protection is recommended for any purchase, no matter how big or small. Knowing that I have a product replacement guarantee works for me.

Geek squad warrant is a great choice, especially for children and butter finger people like me. lol

Super fast and very well made. Recommend to anyone looking for BW printing scanning and coppying!

Always get protection package for what every u r buying well worth the money

Great Protection Service!!! They always provide prompt service

I like to buy protection for things that might not last 2 years.