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Customer reviews

Rating 4.7 out of 5 stars with 11163 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,163 reviews
  • Rated 5 out of 5 stars

    HP Office Jet 9015e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer has great printing quality and easy to use monitor for the options. Happy it includes the fax option for those rare but important fax requests. Scanning is quick and easy also. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely helpful in explaining what went wrong. When my product couldn’t be fixed I was given a replacement. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the printer. Geek squad has alwasy been a good deal for us on our TV's so thought we would try on printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful, efficient, courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very short wait in line before being addressed by a very knowledgeable and helpful person who respected my ignorance of IT and electronics in general. She was courteous and extremely user-friendly.She offered me options and responded to my questions in a simple and knowledgeable way. This was a pleasure and a blessing to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an outstanding part of Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, Best Buy’s Geek Squad has helped me in many ways. They repaired a computer for me when I was ready to discard it because I believed it was not serviceable and they also helped me resolve my problems with an old printer. They are very smart and product knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got that Store Credit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this service yet but I have used Geek squad before and they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as this warranty remains the same it is amazing. I’ve had hardware that I’ve purchased with this warranty any issues for example headphones start to crackle I can just walk right in and replace them for the same product or an equal value product no questions asked it’s really a good warranty I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size mouse. I use with my laptop so move around alot with it. I enjoy this mouse and the cute style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have when you need protection on your computer television, everything that you purchased at Best Buy this is something to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans cover your butt when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this program with a low dollar inkjet printer. Have not used it yet, but it's good to know it's there in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $20 is a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't like to buy product replacement plans but $20 seemed reasonable, especially since I've had issues with other printers in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect all around very nice that is why i shop BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEEEEELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there when my wife and I need their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best available warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS PURCHASE THE GEEK SQUARD PROTECTION PLAN GUYS! My wife has talked me into a couple of times and I have never regret it even if I don't use it. The peace of mind is unparalleled to OEM warrantees especially when the product replacement plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel very secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé bought an HP printer from Staples last year and had to buy an extended warranty from a third party. The printer is awful and getting any kind of help or refund from either source is a pain. The 2-year geek squad product replacement plan gives me complete peace of mind. Also - NEVER buy an HP product. You've been warned.

    I would recommend this to a friend