Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11163 reviews
(11,163 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Need the extended warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not purchase something without having an extended warranty. I have found electronics does not last long and expensive to repair/replace, so the warranty will save you money in the long run.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
True protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If anything happens Best Buy will cover the product either by replacement or repair,. Priced charged is at least top 2 in the market. Products are good anyway without protection so protection only reinforced my reliance on the purchase knowing I'm protected
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind on a printer, do not have to worry about breakdown after original warranty expires, good value
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best protection plan there is!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always purchased the 2-Year Geek Squad Product Replacement for all of my devices. It's a satisfying feeling knowing that I am covered for 2 years from normal wear and tear to accidental damage from handling. I feel safe with this plan and have always been covered and never had an issue when it comes to repairs, exchanges, and returns.
I would recommend this to a friendRated 5 out of 5 stars
A Necessity!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind. No worries. Must have with expensive purchase. Highly recommended
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
product life cycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Sure, why not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. I wish they could make appts a bit speedier though. The agents they send are always 100% sharp and knowledgable. I like in a hard to reach place in the city. Apple products are hard to find a tech for.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Skip the chat, go to the store! Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work! And when they cant fix it you can get a new one. Chat service and phone service suck but once I got through, it went well. Also The guys in the store said I should have just come and seen them. A lot faster in the store than in on the phone.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad product replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy it on just about everything. The Geek Squad is great and have always been super easy to contact, work with, etc. on issues with operation. Fortunately, have not had any break-downs, but it's better to be prepared. We've had the Squad for 2+ years for computer help and they are well worth every penny for the monthly fee!! Get it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No stress warranty replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stress replacement of non working printer. Could not have been any easier. Best Buy customer service and replacement warranty are the best.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is for u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is very important to be covered, this plan is affordable and very easy to use
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isca great insurance to have especially when it comes to kitchen and office appliances
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Essential add on for many products
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Feeling of relief to know I am protected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad installed it for me online.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad Product Replacement before and if something ever happened to my printer they would just give you a new one like you had or something compatible. They don't work or repair printers.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thanks for taking time to share this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have GSP-R on all of my gaming accessories. Why? Because I actually game daily and I wear these things out. Should they wear out within two years? I don't think so. Do they? Yes, If they're bad products. Ive been through three logitech headsets and one mouse, all of which replaced by better versions with full credit back towards them.
I would recommend this to a friendRated 5 out of 5 stars
Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always purchase protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always opt for geek squad, worth every penny in my opinion!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good insurance coverage for my electronic devices. It the worry out of the equation.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend


