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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,652 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, work’s awesome, everything about it is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do u rate a protection plan. I dunno. But here's mine. The plan is here. If i need it, im sure it will work. 25 more points please. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced protection that I recommend buying when you buy electrical or electronic products at Best Buy, it always complies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty for a whirlpool dryer. Let's hope we never have to use it, but it is nice to know that repairs will be covered for 5 years. Just added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer and Dryer Set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the black stainless steel. It cleans better than regular stainless steel and lookso better. It has every options you want and more in a washer and dryer set. It self cleans and let's you know when it needs to be done. Great set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not showing up on in-home service appointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have assurance from the Geek Squad when I purchase my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. I got it as part of Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service protection yet but I feel so much more secure knowing that I have it on some of the most expensive appliances I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this geek squad protection after my 3 years old washer broke too soon. I regretted not getting one for that, it would have saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will come in handy if I ever need them. Looking forward to the assistance lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are high quality home appliances which have already shown their quality to me. The cycles seem to fit my needs and I am very happy with them. I would buy the again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer work great and are very quiet. The ordering process was quick and easy and the delivery and installation were done very quickly and carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get yourself covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest in your self buy some nice things but when you do make sure to get the protections plans. Ya never know what could happen. Better to be safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the Geek Squad yet but I would recommend it just to help cover your product I bought it when I got my washer and my dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this Samsung washer came with Greek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this so I don’t know much about it. I hope I don’t have to use it. It’s better to have it and not need it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up to fix my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service i have ever purchased. Very fast and friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - 3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need to use it but got it because I’m a sucker and didn’t want to deal with it if there happens to be a problem. I have also had good experience in the past.

    I would recommend this to a friend