Customer Ratings & Reviews

So far we haven't had to use the protection plan. we have used a protection on an ather product and it was worth the cost.

The agents delivered my washer and dryer on time and setup was fast. Thank you

Have not used them yet for my washer machine and hoping I don’t have to use them any time soon. But I love geek squad protection due to previous electronics and appliances.

Great investment when purchasing expensive equipment.

Great job guys, and good team work skills, staff is amazing

Very professional they know what they do and the are very kind and understandable

I would not purchase an appliance without this service. Installation and removal were very efficient. Also, a call about an issue was quickly answered and resolved by phone.

I had to review the product because it was broken. Geek squad was great about the return. They paid me quickly and were very helpful.

Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

Machine operates great, replaced old agitator washer with a impeller styke, LG brand, good washer, gets clothes clean...great price for this machine..

No complaints really. other than Works good. takes forever to wash i just bought it because it was on sale and a lot of other ones were on backorder

No issues works great. Love the steam feature. Easy setup

Glad i have yhe protection if needed. I have never had an issue using the protect plan in the past.

We purchased this plan for peace of mind based on experiences we have had in the past and how the Geek Squad helped. Hopefully we will not need them.

Really recommend the product no problem what so ever.

Haven’t had to use yet so unsure 5-star. Expect all will be good.

I bought this protection plan for my Samsung Washer and Dryer. I was told that this plan includes any type of issues as long as they are not intentional damage to the units. In my opinion, it is a plan worth buying.

I believe it was a great decision for added protection against mechanical problem. It's better to have it and not need it than to need it and you don't have it!

this 5 year coverage on both my washer and dryer are well worth the money. all it would take is one mechanical issue over the next 5 years and it would easily pay for itself.

I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.