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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,652 reviews
  • Rated 5 out of 5 stars

    5 year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of best , well is best buy , if you have a small space and wanna save money make sure you get this , no noise a all .3

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dryer. I do not expect much to go wrong but nice to have an assurance that if something does malfunction I can call geek squad to address the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to do great dryer and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad when you purchase a expensive item. They really protection you from any future damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I bought a extra warranty because you never know and so far haven't had to use it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have purchased the protection, have not used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars on good faith.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the advertised description of this service, it seems like a good deal for the money IF they honor it. My appliances are only a few months old now and fault-free so I cannot give a review of an actual experience yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, good build quality, really happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for big purchase so you know you are covered if it fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer delivery was quick dropped off and placed where i wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered were very polite & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad def has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend