Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5652 reviews
(5,652 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Extended warranty....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Peace of Mind for 5years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geel Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always great to have with all your purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dryers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All its ok, the dryer is quite and faster, also working good
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the service I will have to recommend it to anyone purchasing anything from best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick to install. Quick to repair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly trust geek squad. Very professional. No sexual harassment. Know what they're doing. Will take care of your appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work they always go above and beyond for their customers
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Product Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad service is excellent. Always professional and always provide professional service
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value seems appropriate for the proper protection of an appliance.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection plan
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always geek squad take kare people's when I call for service easy and fast
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE NOT HAD TO USE YET BUT I FEEL BETTER KNOWING I HAVE IT
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Serves as a backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend just to cover you back. Unfortunately things for some reason tend to break down after warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get it! I was given a washer that didn’t work. Was replaced due to insurance.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-year protection, hope it works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 5-year coverage because I don't trust electronics in a washing machine. I hope when and if the time comes that I need it, it will work in my favor.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend