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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,652 reviews
  • Rated 3 out of 5 stars

    Extended warranty....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind for 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have with all your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All its ok, the dryer is quite and faster, also working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service I will have to recommend it to anyone purchasing anything from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to install. Quick to repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly trust geek squad. Very professional. No sexual harassment. Know what they're doing. Will take care of your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they always go above and beyond for their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Always professional and always provide professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value seems appropriate for the proper protection of an appliance.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always geek squad take kare people's when I call for service easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE YET BUT I FEEL BETTER KNOWING I HAVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend just to cover you back. Unfortunately things for some reason tend to break down after warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! I was given a washer that didn’t work. Was replaced due to insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year protection, hope it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5-year coverage because I don't trust electronics in a washing machine. I hope when and if the time comes that I need it, it will work in my favor.

    I would recommend this to a friend