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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,652 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind knowing that if I need them, they are a phone call awat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad service yet. Hopefully I won't! Price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome , they came and installed washers quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLERS WERE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any appliances without the 5 years Geek Squat Protection. I recommend everybody do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quietness and look of the washer Went back to buy matching dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Best Buy. Very happy with Geek squad. Always coming in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the washer and dryer by myself but it’s also a good idea to have the Quicks acting geek squad on hand in case you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Top load easy to use. I love the settings for towels, big bulky, delicate…… It is great and gets my clothes really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and installed the washer, explained how the washer work before leave our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent space savers. Look small but surprisingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get the service and relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the extended warranty through Bestbuy. Better customer service than the manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washer and dryer two weeks ago. I have also bought a protection plan for 5 years with Geek Squad. I will have a peace of mind in the next five years, in case of any repair needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer / Dryer Extended Warranties Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend washer and dryer extended warranties. All of them I've purchased have paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm and fuzzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads makes me feel warm and fuzzy inside. They are excellent.

    I would recommend this to a friend