Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,652 reviews
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and professional and helpful! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to use this warranty on a previous product I would recommend anyone purchasing a product to also purchase the Geek Warranty. If they can't fix it they replace it. That is very true and it happened to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and proffesiinal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dropped them off and connected them to the water and electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason i purchased the extended warranty is that we live in Florida. Florida equals a lot of Lightning strikes. The board on this washer like others is about $150.00. 5 years for the price is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with my new computer set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have someone who is knowledgeable on the computer. I need some help in installing somethings and he was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection is always great to have on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to be "covered"! Costs some $$$ but overall it is worth it and will come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the service everybody needs when shopping at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    Replaced my old washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old washer since it broke too many times, gave me the value of the washer back in a gift card to buy a new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Geek Squad Protection plan for additional warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my dryer. Very professional,polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad 5 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered very promptly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works. It leaves my clothes damp don't have to spend to much time drying them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased washers and dryers from Best Buy over the years and the warranty on the washer has always paid itself off. I would recommend at least buying the warranty on any washer purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents installed my new washer and tested everything and gave us a quick training on proper use of the new washing machine. Prompt and courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for warranties and easy to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me a few times. I always recommend it!

    I would recommend this to a friend