Customer Ratings & Reviews

Very happy with the operations of the washer and dryer. Very easy to operate. Glad we purchased.

Havent had to use it yet but its a great system incase i need it. Better yo be safe to have it then it breaking down and not having the warranty

Service men was very helpfull and. Very respectful!

The guy mounted the stackable washer and drier quickly.

Geek squad seems to be better than warrantees purchased at Lowe’s. It was a hassle to get the refund at Lowe’s and geek squad covers power surges as well.

I haven't had to use the Geek Squad protection yet as my item was brand new but I wanted this extra security for the future.

I have not had a chance to use this yet but it’s reassuring to know that if something goes wrong this warranty will cover everything.

I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

Very good idea to cover my appliances with this, as it goes far beyond the appliance manufacturer's warranty

With any major purchase you need protection on your investment

I really like the piece of mund it is to have a warranty on such a crucial appliancein the house. Not a worry it going to fail next year.

excellent product Samsung washer capacity and connect

Had an issue and they came right out and took care of it.

great protection plan! Hopefully we will not have to use it any time soon.

The agents for Geek squad was professional and every courteous. They had on their masks and gloves, they cleaned up after themselves and answered all my questions.

Hope I don’t need to use the warranty and my new LG washing machine works without fail. I bought it because without the warranty your stuck with no help!

I always buy the 5 year warranty. Geek squad is the best. Love Best Buy

I love the Geek squad plan,it give you an extra peace of mind.

I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.

I required a new washer when my old one went south. Shopped for these and fit my needs and budget. No problems or issues to date.