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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,652 reviews
  • Rated 5 out of 5 stars

    Great Plan and protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty is essential. This plan is very well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems legit. Coverage seems to be on point. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the days of shortage of available appliances, you need protection for your own just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 4 out of 5 stars

    too soon to give the 3 year program an evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my plan began 9/12/17, I feel my evaluation done on 11/17/17 would be a bit premature and would tend to err on the side of being slanted as over optimistic which I am sure you can understand. The point is I am glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting purchasing an extended warranty to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to not have to worry about repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my LG front loading washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Super quick and quiet. Stackable looks great. And I have not ever pressed the big extra power button yet. Solid build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service as of yet with my latest purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Not used this product yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I want my 25 Best Buy Points, so here goes. I bought the Geek Squad Protection Plan with hopes they cover and/or fix everything the plan states they will. Have not had to use it yet. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we chose to get the5 year plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy - Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a fan of extended warranties (if the product is quality, why need it?). Bought a refurbished floor model washing machine that failed after 3 weeks. I call and no hassles and it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive now, cheap later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

    I would recommend this to a friend