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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,652 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to be able to purchase additional protection to know that you'll have the help you need if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of geek squad. They never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to protect yourself now and pay up front for protection versus paying a ton more if you did not purchase any type of protection. Appliances are not built like it used to in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dryer quickly love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this plan in case of issues. Reasonably cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad The Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer 4 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had excellent service experience with all my Geek Squad services, now going 20-years with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the geek squad service saves me time and money on parts and labor. If the item can’t be fixed they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for our new HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually uy and extended warrantin everything I buy at Best Buy they do work when you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues contacting support and scheduling appointments. Techs were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting coverage on any item that is financed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very efficient waher. Excellent value for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

    I would recommend this to a friend