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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5653 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,653 reviews
  • Rated 5 out of 5 stars

    A Satisfied customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty was a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very profesional and good costumer attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv on the wall and received best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the bigger purchases I’ve made with best buy and I’m completely satisfied. They are beautiful and super easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer and also a protection plan. for a piece of mind, I want to make sure that if something 's wrong with the appliances, the repair will be covered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY GEEK SQUAD Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BUY GEEK SQUAD Protection! It's a scam where they don't provide a contact number, a case number or anyway to follow up on a service call. Washer failed 6/12/25. Schedule Service for 6/16/25. Tech shows up with no parts, said it could be 3 parts that failed and he would order all 3 and return 6/23/25. Tech never showed. We have since spent 5+ hour on the phone trying to speak with anyone who cared, much less would help. We have spoken to 4 different Supervisors who promised they or someone would call us back and get a tech onsite. Still waiting......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Greek Squad! Hope to never see you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer with an expensive technical frequently used appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans. So if something happenes to it you get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great companion piece for my appliance. Excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a great deal at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Squad crew is great but the scheduling and management and needs some work in as much as they need to be able to be contacted easier and schedules need to be more flexible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with the service i hope that my new drier and washer continue to be working well for many years

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you've had a great experience so far! It's been a pleasure to help you out. Please let us know if you have any questions or concerns.

  • Rated 5 out of 5 stars

    SusanRL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use the service so it must be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and faster services professional personal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don’t have to worry if there’s an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid is a little chinsy but other than that so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we purchased this warranty. It is such a peace of mind. Haven’t had to use it but knowing it’s there is a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have insurance on anything electronic now days. We get support, repair as needed or replaced pending if warranty can’t cover it.

    I would recommend this to a friend