Customer Ratings & Reviews

very good. it has good service. i reallly love best buy

Excellent service highly recommend excellent customer service

I always purchase geek squad protection because when needed they come out and quickly and courteously assist and correct the problem/issue.

Haven't had to use it yet but I also use American Home shield. Just thought it would be cheaper since you dont have to pay every time someone comes out.

Most of the time it is easy to schedule but sometimes parts have to be sent and they have to have a second visit to fix the appliance.

The washer and dryer I lovedddddddddddddddddddddddd

Piece of mind for the next three years is definitely a hot button for me.

No complaints really. other than Works good. takes forever to wash i just bought it because it was on sale and a lot of other ones were on backorder

Love sit into my apartment perfectly, and they work amazing

It could not be any happier with Geek Squad they are always responsive and they always give me the value for the money I spend

Best Buy Team was amazing. On-time, friendly, installed the washer quickly and ensured everything was cleaned up prior to leaving.

samsung outstanding quality & customer support is great! questions answered when needed, tips , but always a great machine

Love the Geek Squad. They came out to help with the first set of washer and dryer. They were very professional and helpful.

After spending thousands of dollars for appliances I wanted assurances that my washer & dryer would be repaired cheaply, professionally, & timely should repairs be needed in the future.

Geek squad protection is a must. You will need it eventually and youll be covered.

I forgot to add protection to my appliances when I purchased online. I went inside of the store and purchased protection for my appliances.

Best buy squad carefully handidly our new washer to our desired location.They were so kind and very courteous.

Very easy to get, and very worth it. Given the cost of the original product, getting this really give you peace of mind.

very good. it is good service. i reallly love best buy

Everything was taken care of in a timely manner. They were very helpful, polite and respectful to my home.