Customer Ratings & Reviews

The geek squad protect is awesome they stand behind it for repair or replacement

very professional and polite, they came and work on my washer.

Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.

Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.

Awesome to have this when you have multiples items

This is the best way to ensure your appliances are future proof

Great service for my wonderful new appliances. Gotta love the Geek Squad!

The agents installed everything and made sure it worked before leaving. Good quality products and professional agents

I have peace of mind with the 5-Year Geek Squad Protection I bought for my new LG washer.

Always get Geeksquad with your appliances. They are always willing to come out and check it. I call them every six months to makes sure my appliances are working correctly.

The agents were present timely, installed my TV and mounted all TVs and instructed me about my products. Overall great services!

Geek squad protection has never let me down. They are very professional and helpful when they are needed

Great support. Geaksquad team helped very well when we received first delivery with damage pieces. It is easy exchange policy from bestbuy.

Very reasonably priced. Purchased just for the extra protection. We hope to never use this.

I love the Geek Squad service they provide. It worth every penny!

I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

I have not had to use a BB extended warranty but it gives me piece of mind that if my washer breaks they will cover it. Let's hope I do not have to use it.

Awesome product. The dark color is very sleek and it runs very quietly. Would definitely recommend this product.

Dryer has two huge dents at the top. I called BestBuy and they're transferring me to LG.

Just used a 3 year warranty on dryer. So I decided should probably take out another extended warranty.