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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,666 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use the service, but dividing the cost out, over the 60 months, the insurance is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection for all my best buy products... I know I can always trust them in case I encounter problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when I need it most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed service on my washer yet, but I can say Geek Squad has solved many of my problems in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the protection plan I bought. I’ve family and friends suggestions which is why I went with this plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection for a samsung dryer and washer. Ny washer broke two weeks after having it. Geek squad doesn't even have technicians that work on Samsung products. I have now had to work directly with Samsung to replace the dryer. I am now weeks without a dryer. I feel that geek squad protections shouldn't be sold ob products they can't work on. I would like my $220 back as I feel scammed into buying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, good quality and always in time when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to review at this time as I have not used it yet. Bought it for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this service for years. Bit initially pricy. However, worth protection in long run year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. It has always come in handy. You just need know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more washing dishes by hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need the protection plan, but it's there if I do. Not a bad price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased Geek Squad protection because it is reliable and they definitely get things done quickly. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 year warranty for $135 is such a good value, especially compared to other big box retailers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance and lived they offered delivery and installation for the product and communication was great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to purchase a geek squad service plan. Provides peace of mind for the next few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have, hopefully never need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it, and hope I never will .. as it should be. But nice to know I am fully covere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need warrant, but feel safe having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it, and hope I never will .. as it should be. But nice to know I am fully covere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it, but it's great to know we have it handy just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They are always have the best attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good warranty to have since best buy stands by there extended warranty plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case my new investment in a washer has a problem come up.

    I would recommend this to a friend