Customer Ratings & Reviews

This isnthw dirst feont loqder we have owned and we love it!

The washer ever about to buy the dryer it’s very worth the money will continue to shop at best buy

It is advisable to enroll in Geek squad protection.

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

Got this 'just in case', since... i hear bad stuff about samsung but so far so good

I bought a 3 yr warranty just in case the machine breaks. Best buy will either replace it or fix it.

Good for costly product and geek squad does a clean job in fixing any issues if they are called upon with this coverage

They are always a click away! Makes things easier!

must need to purchase if keeping appliance for a long time

I bought the 3 year extended warranty for my washer. I like the fact you can buy an extension warranty for a reasonable cost. I won't know until I have to use it whether I like it or not. Time will tell.

so glad to have this, in case I need any help and service done

I usually buy a protection plan for the equipment I have, it means peace of mind in case something happen.

Excellent was able to call in and get a quick call and service person out quick

Never used fortunately because the equipment is working perfectly for my tenants!!

Already used the protection plan twice. Well worth the purchase.

It is hard to get the great service Geek squad rave about

That is a pure peace of mind , especially if you buy cheap products!

I would recommend to get geek squad service, they know what they're doing.

The agents are always there to answer questions. I have used both the online and over the phone assistance.

Great device woth amazing warrabty. Would recvomend.