Customer Ratings & Reviews

Love the Geek Squad protection package. Definitely worth the piece of mind

Great protection on our dryer, will have peace of mind for the next 5yrs

Geek Squad coverage is always great for peace of mind. You never know when you will need it. They do respond quickly.

Geek Squad coverage is always great for peace of mind. You never know when you will need it. They do respond quickly.

We hope to not need protection plan, but if we do the features appear to be good and the cost was reasonable. We purchased this because frontloading washing machines are expensive to repair.

Great price and good quality. Definitely I recommend this.

When you get opened box items or even products that have good and bad reviews so good to get ha vent used yet but if I do I hope they come through for me

Peace of mind comes with the geek squad protection plan.

The technicians were very friendly and knowledgeable. Answered all my questions regarding the installation of my Samsung washer and dryer.

Had to replace my wt1101 (3.5 years old) with the wt1501. Did not have warranty for the wt1101, so I did this time and hope we will not need to use.

Great team. Though am yet to use my 5-year geek squad protection. I will definitely recommend them for a friend.

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

Couldn’t imagine such high end appliances without the warranty. If anything happens, I’m worried free

The pritection plan came in handy considering my washer stopped working.

Nice to have peace of mind knowing that if i need anything fixed, they'll be there to help us out.

Geek Squad protection plan is recommended because if they can't repair, they replace the same.

The installation had a small glitch but the installer finally figured out what he needed to do. If anything went wrong I knew I was covered.

I was very happy with the service that I received from the Geek Squad. They were very professionally

This is a must for all appliance and electronic purchases. The geek squad is a must for peace of mind.

Love this washer/dryer tower. I am short and I am able to reach all the electronics and inside the dryer.