Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content

    2-Year Geek Squad Product Replacement

    SKU:
    5636700
    See Details

    Customer reviews

    Rating 4.6 out of 5 stars with 5666 reviews

    Rating Filter

    Rating by feature

    • Value

      Rating 4.5 out of 5 stars

    • Quality

      Rating 4.6 out of 5 stars

    • Ease of Use

      Rating 4.6 out of 5 stars

    92%
    would recommend
    to a friend
    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 194 Showing 3,861-3,880 of 5,666 reviews

    • Nice

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I have used this on previous equipment and has come in handy.

      This review is from 3-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • worth it

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Worth every penny to protect your investment on appliances

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Geek squad

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I hope this review gets put up so they can see how good there doing

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Service

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Warrants are great I recommend them absolutely. Great

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Geek squad warramry

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Haven't had to use it but I know they will stand behind their product

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Great value

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The geek squad is always a great value; their service is always a good value.

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • The guys its great

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Good installer and very good faster delivery, i use again

      This review is from 3-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Great Company

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great service and great company. 3rd party delivery was a nightmare

      This review is from 3-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Extend warranty

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Bought an open box electric driver and sales associate suggested the warranty.

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Get it

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Protect your investment. Don’t be cheap! You’ll be glad you got this!!!

      This review is from 3-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Geek it

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Didn’t use yet but glad I got this since the new washers are different now.

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Geek squad

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great value they are great coming out to fix no issues smart move to get it

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Grateful

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      So thankful for the extended warranty. Better safe than sorry

      This review is from 3-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Excellent pickup!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Thank you for picking up our other units and making the even exchange!

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Good

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Good service and comfortable environment I can recommend everyone

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Peace of mind

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Worth the investment for peace of mind and making sure the appliance is protected

      This review is from 3-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Took a while, but it worked out.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Not worth buying the "premier" service plan

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(

      This review is from 5-Year Standard Geek Squad Protection

      No, I would not recommend this to a friend
      • Brand response from GeekSquadSupport
        Posted .

        I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.

    • Samsung - HW-Q950A 11.1.4ch

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Samsung - HW-Q950A 11.1.4ch Sound bar with Dolby Atmos - Black

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend

    • Good Service Plan

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent plan for the money. I have looked at other company programs, and Best Buy has the best program for service

      This review is from 5-Year Standard Geek Squad Protection

      I would recommend this to a friend
    Page 194, Showing 3,861-3,880 of 5,666 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.