Customer Ratings & Reviews

Work great! Very happy after a few weeks of purchase

My old washer lasted over 20 years before finally dying. I fully expect my new one to have excellent longevity. The additional protection was 'just in case.'

Excellent service. Delivery was easy and on time. Very professional service.

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house

I have only called once. They didn't even need to come to my house. They walked me through how to fix the problem and stayed on the phone to make sure the problem was fixed.

Geek squad resolbed all of my concerns and I assisted with multiple dryers and resolved it efficiently and effectively.

Glad I purchased it in case something might happen or it just stops working

Its geek squad hopefully i dont have to use it but its good to have.

Never had to use them yet, but gives one a form of comfort knowing one has help if needed!

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

Great customer service and reasonable prices continue your service to customers and friendliness you all will be rewarded with excellent quality and rating it’s a pleasure to be a part of your business as professional good day.

So far, so good! Dries fantastic. Good settings, easy to use. I like it

I love this wash/dry combo! It has some great customizable features, and can even be controlled from a phone app. The only con is that drying tends to take longer than traditional dryers.

Always buy Geek Squad Extended Warranty for major appliances! We’ve always made use of our Geek Squad Warranty, very efficient and great service. We have never ever had any problems with them and highly recommend getting it!

Agents were very helpful and respectful with replacing the damaged item

These appliances are simply amazing! However you should be aware that unspent cycle the washer is a bit loud. Make sure that you purchase a warranty plan with them because they are truly high-tech and I could see how that could be an issue in the future. I'm sure repairs would be very costly

The peace of mind knowing that a major appliance is well covered by service and warranty for five years is absolutely worth its weight in gold.

Brand new dryer leaks water all over my floor. Takes 3 hours to dry a load. My entire laundry room gets hot and steamy like a sauna. I am 100% sure that my vents are clear. This dryer came defective. Best Buy keeps telling me that I have to bring it back but they delivered it and i have no way to get a 300lb appliance back to the store. I ordered it online anyways.

They were awesome with installing everything in. I would recommend the very knowledgeable Geek Squad for everything

I was surprised to be offered a 5 year warranty. I hope I won’t have to use it.