Customer Ratings & Reviews

Best Buy's Geek Squad, Turned My Heavy Duty Appliance Into A Work Horse And Backed Up The Endurance, Performance, And Future Services And Durability, With The Geek Squad 3 Year Standard Protection Plan. Shout Out, Geek Squad To The Rescue, With The Protection Plan.

Have never had to use it on any of my purchases but its nice to have

The price is worth the feeling of safety and security

I shopped around so long for a dryer and could only afford a used one but for about the same price I got this brand new Insignia dryer and it's one of thebest purchases lve made. This was the first Insignia product is made what since then the dryer a TV and I'm very happy with the brand. I have 4 kids so it's always going and it's great

Buying the 5 year extended warranty is a no brainer. I always get it with all my appliances purchases.

Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

I ordered a combination washer/dryer and a warranty. The extended warranty kicked in on June 20th 2020 and here we are at May 18th 2023 and they tech pushed my repair date a week and said my drain motor is not covered and is going to tell me how much it's going to cost me. Nice.

Excellent service, always with quality of service and they solve problems quickly and efficiently

I love the option of knowing if something goes wrong with our washer, the Geek Squad is a call away. Crossing my fingers we get a full 5+ years out of it.

I like the geek squad service plan. It is well worth it, as I used it to fix my son’s computer( free of charge) by putting a new operating System, and have the hard drive replaced( paid the material). I also get discount on appliance install, disc on warrenty plan,& free haul away. I love it. My2d year of subscription.

Product works wonderful still and is everything I needed

It’s a protection plan not much to say about it…..

Great option to buy a three year warranty repair, especially for the cost. I haven't needed it, and God Willing I never do, but the services promised are a good deal for 100 bucks.

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

The Geek Squad Protection plan has always been a must-have. Computers tend to have issues and appliances breakdown so its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance or other purchase without one.

They helped us putting the washer in truck. Great service!!

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

Decent value for the price if you are a frequent shopper.

Perfectly amazing! Love the Samsung washer and all its capabilities.

The washer and dryer is amazing. It cleans the clothes very well. It has the extra features of sanitizing your clothes. Good to have for virus. Extra large tub for comforters to clean. Excellent washer and dryer.