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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,635 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great peace of mind. Always get the extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Fast and prompt setup! I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us peace of mind if anything should break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time for installation appointment and fast install great at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the protection plans through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions answered about new washer operation !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washing machine was not operating as required. The geek squad offered to immediately replace the unit. I was able to get the unit to work properly after turning the operation knob back and forth and resetting it to "normal" operations and it works very well now. I called the Geek Squad and they nicely cancelled a replacement washer. No problem !!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always get extended warrantees on new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on new expensive major appliances. Peace of mind and ready for any problems. Modern appliances are not as long lived as the good old days. Too many things can go wrong with computer chips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thr best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service............................ ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it can seem easy to pass on the warranty (where they get you)....being a believer in them helped us as we lost power last week and an item had a surge. Knowing it is repaired or replaced for free makes it worth it for unforeseen and uncontrollable circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an appliance without a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer install and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set & forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient using, set & forget. The app notifies you when your wash is done, what stage it's in & many more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable protection plan for those unexpected repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage extender for my new washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went out of their way to make sure I was happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very polite and went out of their way to make sure I was satisfied after an order mixup in the store. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any appliance/electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that I purchased this for my appliance. I have had to use this protection to replace a dryer for which the front glass had shattered without reason. The process is extensive with a 3rd party company to come out to see if they can repair issue that was not pleasant but after quite some time, the appliance was replaced.

    I would recommend this to a friend