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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,635 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted extra protection and this was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Fabio installed my washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech were awesome. They were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite all the expensive new high tech appliances, reliability isn't so good these days, so this warranty is a must for us. We could not get parts or even a service call for our old units (only three years old!), so we switched brands and made sure to get a full-replacement guarantee warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfy and secure with this purchase Protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and installation for the appliance I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it for all of my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not super cheap when you are replacing all of your kitchen appliances and a dryer. It can really add up. I've already had to use it twice, once on my new Microwave and once on my new dryer. Appliances aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intelligent people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a go to store for me! Thankful for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on appliances is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful with extend warranty lead time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer & dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG set is fantastic! I researched quite a bit, comparing several brands, and finally took the plunge. I love everything about both the washer and dryer. Both are super easy to operate, the washer uses less water, and the clothing comes out smelling cleaner and looking so much better. Thank you, LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need service after all. No help needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not usually one to worry overly much about large appliances when it comes to warranties, but I’m. Sry happy to know that I’m covered for the next 5 years should anything go wrong. I’ve gotten several warranties with Best Buy and never had a problem when it came to using them. Definitely gives me peace of mind and well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this for my washer yet but i have used it in the past for televisions and they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer Purchase and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Store to Delivery top notch Service, old appliances were removed with the new ones taking their place with cars and Demonstration run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty it’s the only reason to bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy insurance for a bad situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the horror stories that I read about new washers & dryers this PSP seemed like a no-brainer. Anything over $1k I'll drop the extra $ on to not be hassled if it dies. If my washer or dryer dies, I'm not going to be at a coin-op laundromat. Imma be watching the Nerd Squad roll up and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and protection plan, for everything, quickly replacing or repairs

    I would recommend this to a friend